China Merchants Bank Wuxi Branch “Smart Medical” Helps Medical Benefits

In the context of "Internet +", Internet finance and smart city promotion are gradually changing the existing payment methods and living habits, and Internet hospitals have emerged. Internet hospitals provide supplementary medical services to mobile device providers through cloud computing technologies, such as appointment registration/day registration, payment between clinics, inspection inspection results, and advance payment of hospital deposits. The emergence of Internet hospitals will greatly alleviate the “three long and one short” problems such as long registration time, long waiting time, long queue time and short consultation time in traditional hospitals, improving patient experience and optimizing the visiting environment.

China Merchants Bank's “Smart Healthcare” project is such a financial and medical seamless financial product that is tailor-made for the hospital's core customer base. At present, through the hospital intelligent mobile medical service platform project launched with Wuxi Rende Hospital, integrating medical resources, improving the efficiency of medical services, and promoting medical information construction, through the integration of science and technology at the starting point of “all patient-centered” Provided to the hospital for medical treatment to provide "smart triage, doctor interactive inquiry, service evaluation, health education and other humanized convenient services.

The "Mobile Smart Hospital" platform uses WeChat as the carrier. The biggest innovation is that patients can even use the WeChat service number of the hospital to scan the outpatient clinic. The QR code on the “Detailed List” can easily realize the payment of relevant medical expenses through WeChat, without having to queue up to pay in the manual charging window. In addition, patients can also scan the hospital's WeChat service number QR code through mobile phone WeChat, using WeChat's powerful platform advantage and convenient mobile payment function, making appointments, registration fees, outpatient treatment payment, hospitalization payment, inspection inspection report inquiry anytime, anywhere. , hospitalization fee list inquiry and other intelligent services, using WeChat payment can quickly pay for the treatment (currently limited to WeChat prompt payment items, if you use the medical insurance card payment, please go to the manual window), eliminating the traditional registration, payment Waiting for the inconvenience of various queues. At the same time, patients can also refer to the hospital's profile, clinical department profile, doctor profile, hospital layout and floor distribution, hospital navigation, hospital dynamic information, health education and other content on the WeChat service number, which is very convenient. Considering that some people are not proficient in operating smart phones, the “Mobile Smart Hospital” platform also introduces an account that can bind multiple visits to the card. The public can help parents or children to make appointments, payment, check and check on the mobile phone anytime, anywhere. result.

In the later period, through the pilot promotion of Rende Hospital, not only can we build a single smart hospital, but also achieve universal and differentiated functions, and establish a medical data center to promote graded diagnosis and treatment, two-way referral, and finally establish provincial and municipal levels. Hospital health comprehensive information service platform.

China Merchants Bank and the hospital work together to enable smart medical projects to effectively integrate hospitals, hardware and software suppliers, HIS manufacturers, WIFI suppliers, and push service providers to achieve one-stop services. Open up the supply chain of upstream pharmaceutical companies, promote hospital leasing, trust and other financing businesses, provide patients with silver medical self-help equipment to achieve high-quality, information-based medical and health services that everyone can enjoy, create a digital health and health city, and make medical care more Wisdom makes life better.

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